by Saad Shah | Apr 24, 2017 | 5. Business Processes
Six sigma can help property management executives improve profits, employee morale and tenant satisfaction. Six sigma is a set of methods designed to improve processes. It has been successfully used at companies like Motorola, GE and Honeywell, but it is not useful...
by Saad Shah | Apr 15, 2017 | 4. Presentation Tools, 6. Results, Case Studies, Demo
The National Multifamily Housing Council released its 2017 NMHC Top 50 Lists this week. In addition to publishing the lists, NMHC also provided a downloadable Excel file of the data. I took the data from the 2015, 2016, and 2017 lists and created this visualization in...
by Saad Shah | Apr 10, 2017 | 5. Business Processes, 6. Results, Case Studies
Lean Management methods are widely practiced in many industries, but I have not come across Lean methods in property management. A key concept in Lean Management methods is “waste”. In the context of Lean methods in property management, anything your company does that...
by Saad Shah | Apr 1, 2017 | 5. Business Processes, 6. Results, Case Studies, Download Content
One of the first steps in improving business performance is to document the processes. It easy to get bogged down in the details, so it a good idea to start with simple, high-level diagrams and get general agreement on them. In this post I present a property...